Contact Us

Contact Us

Email: hello@flow-recovery.com.au

We aim to respond to each email within 24 hours.

Connect

Instagram: @flow_recovery

Shipping Times

We ship all products from Sydney, Australia. Within Australia that means orders typically arrive within 3-5 days. International shipping times vary.

If you're keen to start and can't wait for your product to arrive to start getting the benefits of cold water immersion, see our mission page for how to start your journey in the shower.

If your tracking number has not updated yet, don't panic, your order is not missing. If you're asking for an update on your order, please use the tracking number for updates.

Order Cancellations

If you would like to cancel your order, this can be done if it hasn't been processed by our team yet. If it has been sent, we can help with returns and refunds.